Terms of service
Terms of Service
Welcome to EdiClay. By accessing or purchasing from our website (ediclay.store), you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
EdiClay is owned and operated by LMMN Limited. Throughout these Terms, the words "we," "us," and "our" refer to EdiClay. By using our site, you agree to these Terms of Service and our other policies.
2. Products
Our products are 100% natural edible clay sourced and packaged in the UK. As this is a natural product, variations in colour, texture, or shape may occur between batches.
3. Eligibility
You must be at least 18 years old, or purchasing under the supervision of a parent/guardian, to buy from our store.
4. Orders and Payments
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All orders are subject to acceptance and availability.
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Payments are processed securely through Shopify Payments and other accepted payment methods at checkout.
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We reserve the right to refuse or cancel an order at our discretion (for example, suspected fraud).
5. Shipping
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We ship worldwide using tracked delivery services.
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Delivery times vary by location. Please see our Shipping Policy for full details.
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Once orders have been dispatched, EdiClay is not responsible for delays caused by couriers or customs.
6. Returns and Refunds
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Due to the nature of our product (edible clay), we do not accept returns of opened packages for health and safety reasons.
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If your order arrives damaged, incorrect, or does not arrive within the stated delivery timeframe, please contact us within 14 days of delivery at [your email]. We will be happy to resolve the issue.
7. Duties and Taxes
All duties and import taxes are collected at checkout. Customers will not be charged additional fees upon delivery.
8. Limitation of Liability
We are not liable for any misuse of our products. Our clay is intended for responsible consumption only. We are not responsible for adverse reactions, and customers should consult a medical professional if unsure about suitability.
9. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
📧 For any questions, please contact us at: [digiopulence24@gmail.com)